To pinpoint the issue, you can have a look at the messages logged by the console:
- https://developers.google.com/web/tools/chrome-devtools/console/log
- https://www.wickedlysmart.com/hfjsconsole/
With this additional information, you should be able to find the answer in our FAQ or our documentation.
The Scandit SDK for the Web is tested and heavily used every day, you should find most of the answers you need in our FAQ (or on Google for issues not linked to our SDK).
If you think you found a bug or you are missing a feature, please contact us at support@scandit.com.