Why do I get the error "Your license key does not include support for this domain name (xxx) and path." on the Web SDK? – Frequently Asked Questions (FAQ)

You are probably using a license key that does not fit the current domain name you are using.

For example, if the full URL you are testing on is:

https://www.example.com/path-to-scanner

you will need to generate a web license key for:

example.com

The error message you are getting is showing a domain name that our library discovers and therefore should be included in a key. It also indicates which license key exactly is used, such that you can check if the correct one was passed during library initialization.

You can generate or request a license key in your dashboard on ssl.scandit.com.

Please note that all paths / subfolders under a certain domain are accepted.

However, different subdomains require different domain names. If needed, we can create a single license key containing all these domain names.

Please not that this does not concern the www prefix as it's automatically added to the license key.

For instance, if the license key contains the following domain name: