To enable scanning of a particular barcode, its symbology must be enabled. You can find detailed instructions on how to configure which barcodes are read in the documentation pages below:
- Android
- iOS
- Cordova
- React Native
- Xamarin (Android, iOS, Forms)
- Flutter
- Capacitor
- .NET (iOS, Android)
- Titanium
Additionally, as symbologies can have different properties, make sure that the symbology properties of the barcode you wish to scan are being set accordingly.
You can contact us through this contact form with details on the device you are using and a sharp image of the barcode.